Wellness Massage – Business Policies

Privacy Policy

Wellness Massage respects your privacy and is committed to protecting your personal information.

We collect personal information such as your name, contact details, address (for mobile service), and booking preferences to provide and manage our massage services. If you choose to subscribe to marketing emails, we may also use your email address to share promotions, wellness updates, and service announcements.

Your personal information is never sold or shared with third parties for marketing purposes. All information is stored securely and accessed only as needed to operate our business.

You may unsubscribe from marketing communications at any time using the unsubscribe link provided in our emails.

Booking Policy

Appointments must be booked in advance through our website or approved booking platform. Same-day appointments are subject to availability.

Please ensure that the service location is safe, clean, and accessible for mobile massage services.

Payment Policy

Payment is due at the time of booking or immediately following your session, depending on your booking method.

Accepted forms of payment may include credit/debit cards and other approved digital payment options.

Prices are subject to change without notice. Any promotions or discounts must be applied at the time of booking.

Mobile Service Policy

Wellness Massage provides professional massage therapy services at your home, office, or designated location.

Clients are responsible for providing:

• A quiet and comfortable space

• Adequate room for a massage table

• A safe environment free from hazards

If a location is deemed unsafe or unsuitable, the therapist reserves the right to cancel the session.

Health & Wellness Policy

Clients are responsible for informing the therapist of any medical conditions, injuries, allergies, or concerns prior to the session.

Massage therapy is provided for relaxation and wellness purposes and is not a substitute for medical care.

Professional Conduct Policy

Wellness Massage maintains a strict professional and ethical standard.

• Any inappropriate behavior or requests will result in immediate termination of the session.

• Full payment will still be required if a session is ended due to inappropriate conduct.

Gratuity

Gratuity is always appreciated and left to the client’s discretion.

Communication & Marketing

By booking a service or subscribing to our email list, you may receive service-related communications, appointment confirmations, and occasional promotional messages. You may opt out of marketing emails at any time.

Policy Updates

Wellness Massage reserves the right to update or modify these policies at any time. Changes will be posted on our website.

By booking with Wellness Massage, you agree to our business policies.